Shift Leader

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HALO BURGER JOB DESCRIPTION

POSITION: SHIFT LEADER 

IMMEDIATE SUPERVISOR:

GENERAL MANAGER

STATUS:

HOURLY, NON- EXEMPT

GENERAL PURPOSE OF POSITION: Assists in managing the operations of a Halo Burger unit and assumes responsibility for unit operations in the absence of other management. Supports the team members in order to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at Halo Burger.

ESSENTIAL JOB DUTIES:

· Places the importance of exemplary guest service as the #1 priority

· Oversee and assigns unit employees and management to perform all duties in Basic Stations (Order Taker, Fountain & Frozen, Dresser, Fryers, Grill, Food Prep, Expeditor and Drive-Thru) as needed and depending on unit volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.

· Adheres to and monitors employee compliance of the Halo Country employee handbook, policies and practices. Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor or HR Manager.

· Monitors and makes appropriate adjustments to staffing levels during assigned shift.

· Performs opening and closing duties to company standards

· Immediately resolves guest requests and concerns in a respectful manner.

ADDITIONAL DUTIES:

• Perform all duties in the Basic Stations (Order Taker, Fountain & Frozen, Dresser, Fryers, Grill, Food Prep, Expeditor and Drive-Thru) ) as needed and depending on unit volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.

• Operates POS and records customer order, repeats order in a clear and understandable manner, makes accurate change quickly and efficiently.

• Operates Drive-Thru window and POS and records customer order, repeats order in a clear and understandable manner, makes accurate change quickly and efficiently.

• Prepares fountain drinks and frozen items.

• Prepares food by cutting chopping food items and cooking on grill or in fryers.

• Prepares food orders efficiently within 3 minutes.

• Package all menu items into bags or trays and places drink order into drink carrier.

Location: Flint, MI
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Apply at: https://halo-country-llc.hiringthing.com/job/54895/shift-leader